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You are browsing March, 2004

Unintentional Damage

I have this friend that has been a friend for most of my life—and when I say most of my life, I mean considerably more than half—and I have just learned that something I posted on this site may have been interpreted as mean-spirited or hurtful. That was never my intention with this particular individual. Never.

I am not one to usually care what other people think and rarely will I apologize for the entries on this site—they are what the are—but Kevin, if you read this, I am sorry.

How Not To Run A Successful Business

Photo of goateed baby girl

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because: Enhanced Mail System Status Code (RFC1893): 5.1.0

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To: CustomerService@eRealty.com
Date: 09:51:34 AM CST Today
Subject: An eRealty Question From the Web

This customer has requested an email contact.

Comments:
I accidentally left the combo box on the initial screen set to Atlanta and proceeded to register; however, I am actually in southeastern Florida. There appears to be nowhere on the site for me to change that selection.

As a Web designer with a focus on usability, I would suggest moving that box where you choose the market to the registration page or, at the very least, give the user the ability to change their market after they make a mistake.

Market : Atlanta
Market ID : 004
Name : Terry Eaton
Phone :
Date : 3/12/2004
Time : 9:51 AM
User Agent : Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6)
Gecko/20040206 Firefox/0.8

Note: The preceding message was the result of filling out a feedback form for eRealty’s Customer Support for help in something I, as a user, should be able to remedy myself. As you can see, they never got my message and the only way to fix this now is with a phone call. Sometimes I love how the Web makes things simpler.

Olli Jokinen Is My Hero

Panthers vs. Lightning

Father and son

Logan and I attended our first hockey game this evening. If I were going to buy season tickets to some type of organized sport, it would be hockey. However, calling hockey an organized sport is kind of an insult. It’s like calling Mike Tyson a sissy. You can call Mike Tyson lots of things, but a sissy isn’t one of them.

Hockey isn’t a sissy organized sport like any of the major professional American sports—hockey is punk rock. It is anarchy and fists and ballet and the fury of a mosh pit all mixed up in a blender at 900 miles per hour.

(Photos taken with Samsung cameraphone.)